Summary
Enter a Web portal these days and you'll be able to find pretty much anything under the sun - from stock quotes to online photo storage to instant messaging.
But are massive Web portals such as Yahoo and Google satisfying their customers? Or are they trying to do too much?See the full content of this document
Extract
Customer Satisfaction in Web Portals Declines
A survey released Tuesday shows customer satisfaction with so- called "e-business" Web sites falling for th...
See the full content of this document
Sponsored links
