Summary
Dear Martin: I have a problem with a supermarket that puts damaged goods back on the shelves. The last time this happened, I had purchased some corn-meal mix and that had bugs in it. I called the store manager (large chain), and he said I should return it. I took it back and received a refund. The bizarre part of this story is I went back the next day and found the same two boxes back on the shelf (I marked the boxes in an inconspicuous way). How could this happen? What can be done about this?
Dear Reader: What you found could have been meal moths, which are attracted to grain products. The grain can become matted from the silky web produced by the larvae. The store manager you spoke to should have immediately opened up other packages to see if they were infested. When meal moths or other insects are found, it requires immediate action to prevent the infestation from spreading. This might require removing all the products in a section, or drastic measures such as fumigation. When you brought the product back, the clerk who accepted it did not appreciate the seriousness of the problem and carelessly placed the mixes in the "put back" area. This incident should be reported to the headquarters of the chain. No store would jeopardize its reputation by condoning such careless behavior.See the full content of this document
Extract
Customer Catches Store in Deception
Dear Martin: When I am standing in an aisle comparing prices or reading a label, someone will pull...
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